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Open Your Privacy Choices Clearly

metbet88 keeps your account, wallet and lobby privacy terms in one clear policy, so you know what data we collect before you open an account.

Account dataCookie choicesWallet recordsContact routes
metbet88 Open Your Privacy Choices Clearly
CONTACT PATHS

Start Your Privacy Request Safely

Privacy questions should reach the team that can match your request to the right account record.

Privacy email Write to [email protected] with your account name, registered contact detail and the privacy action you want. Do not include passwords, bank login details or full card numbers in the message.
Account help desk Use the help desk inside your account when you can still sign in. That route lets us link your message to your profile without asking for extra identity details.
Verification check For access, correction or deletion requests, we may confirm your recent wallet reference, registered phone or email. This protects your account from changes requested by another person.
DATA CARE

Browse How We Protect Your Data

We handle privacy as an account operation, not a side form. The data we keep is tied to clear purposes: account access, wallet matching, fraud checks, service messages, cookie settings and legal…

Data we collect

We collect details you provide during account creation, sign-in events, wallet references, game session records and messages you send to us. Each category supports account access, payment matching or privacy request handling.

Cookies and device data

Cookies help keep your session active, remember basic settings and flag unusual sign-in patterns. You can adjust browser settings, but some account tools may not work correctly without required cookies.

Payment privacy

Touch 'n Go, GrabPay, Boost dan FPX references are used to match wallet activity to your account. We keep transaction identifiers, timing and status, not your bank password or wallet PIN.

Account security

Access to personal data is limited to staff and service providers who need it for account checks, payment matching or request handling. We use authentication controls and audit trails where they apply.

Retention periods

We keep account, wallet and help desk records only for as long as required for service, dispute handling, legal duties or security checks. Older records are deleted or reduced when they are no longer needed.

Change requests

You may ask to access, correct or remove personal data linked to your account. Some records must stay for legal, security or transaction reasons, and we will explain that when it applies.

Check Privacy Answers Before Joining

These answers explain how the Privacy Policy works when you create an account, use local payment options, adjust cookie settings or contact us about your data. They are written for everyday account decisions, so you can understand what we keep, why we keep it and how to reach us before you join.

We collect the details needed to create and secure your account, such as registered contact details, login records, device signals and wallet references. We may also keep messages you send about account or privacy matters.

We keep payment references so wallet activity can be matched, checked and traced if you ask about a transaction. The record may include time, amount status and reference ID, but not your wallet PIN.

Yes. Send a request through the account help desk or privacy email with enough detail for us to identify your account. We may verify ownership before sharing data linked to the profile.

You can ask us to correct personal data that is outdated or inaccurate. Some account fields may need proof before we change them, especially where wallet records or identity checks are affected.

We share limited data with providers that support hosting, payment matching, account security, identity checks or help desk handling. They receive only what is needed for the service purpose and related legal duties.

Cookies help with sign-in, session security and preference settings. You may block some cookies in your browser, but required cookies are needed for account access and fraud checks to work correctly.

You may request deletion through our privacy contact paths. We will remove data where we can, but some records may need to remain for legal, security, transaction or dispute handling reasons.